Terms & Conditions

Payment Methods

Paypal - (Delivery to registered address only).

Credit card via Worldpay or PayPal. Debit Card via Worldpay or PayPal (Solo/Maestro/Delta).

Please note that we only accept payments online.

Invoices will show that the payment was made to Midnight Market (our mother company)

 

Payment Security

When an order is placed on our website, credit card numbers are encrypted using 128 bit encryption. We do not store your credit card details either online or offline. We use WorldPay and PayPal to process payments, meaning we use their secure servers to process each and every transaction. This is 100% secure.

 

Privacy Policy

Yhe Fairy Garden Shop does not disclose buyers information to third parties. We do not store your information on file, other than your physical address and order summary.

 

Returns Policy

If you are unhappy with your goods when they arrive please return them, unopened (if previously sealed in cellophane bag) and in the condition they were sent out, and we will issue a refund on receipt. In the unfortunate event that you receive the wrong or damaged goods, please return them to us, unused, within 7 days of delivery and we will replace them free of charge. If you would prefer a refund we will refund monies within 14 days of receiving the goods back with us.

Please return any goods to:

The Fairy Garden Shop

54 Singleton Road

Dagenham

Greater London

RM9 5ET

Your rights to return goods are protected under the EU Distance Selling Directive which can be found Here.

 

Cancelling An Order

Orders may be cancelled at any time before 2pm on day of dispatch by emailing us or by telephone on 0207 193 6631.

 

Contacting Us

You can contact us by going to our contact us page on the website and using the online form.

We do not have a showroom and cannot accept personal callers. Our address is as follows:

Fairy Garden Shop 

PO Box 990

DAGENHAM

RM9 9PD

Copyright: Fairy Garden Shop 2014